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HP Notebook 14

I upgraded my laptop and after it completes it says my password is wrong. I never changed it and I don't have a password reset disk. I don’t know what to do. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@lfrecinos 

 

Unfortunately,

We cannot assist.

 

Community members are prohibited providing any information that can / will breach the computer's security.

 

If you are using a Microsoft Account to log into the computer,

you may be able to get help from Microsoft.

 

Microsoft Account – Password Reset

When you can't sign in to your Microsoft account

 

Password Help on the Community

According to the Community's Rules of Participation

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Thread will be locked.

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@lfrecinos 

 

Unfortunately,

We cannot assist.

 

Community members are prohibited providing any information that can / will breach the computer's security.

 

If you are using a Microsoft Account to log into the computer,

you may be able to get help from Microsoft.

 

Microsoft Account – Password Reset

When you can't sign in to your Microsoft account

 

Password Help on the Community

According to the Community's Rules of Participation

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Thread will be locked.

 

Dragon-Fur

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