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10-05-2023 03:59 PM
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T51AV)
Operating System: Microsoft Windows 11
I can't turn on my computer. I've been having this problem since the day I bought it. I press the start button, the caps lock light flashes 5 times, meanwhile the start button also flashes, but the computer screen does not appear. I think there is a problem with the settings, but I don't know how to fix it. I don't want to send it back for warranty because it takes too long. Please help me. I am a university student and I need a laptop.
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