I can't update my windows.

[somen210]

while doing update this kind of option is showing. I tried but don't understand how to fix it. Please help.

[Anand_Andy]

Hi @somen210,

Welcome to the HP Support Community

I understand you are unable to perform a Windows Update on your HP 15.6 Inch Laptop PC 15-E2000 Not to worry I will help you to get a resolution to resolve the issue.

 Let's perform a hard reset:

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

To assist better:

• Are all the drivers on HP Support Assistant up to date?
• If not please follow the document to update the drivers: HP PCs - How to Download, Install, and Use HP Support Assistant (Windows)

While you respond to that please try the below steps:

Update the BIOS & Chipset drivers:

• Here's the link to download and install the above updates: Click here
• Once the updates are done - Restart PC and then try to Update Windows again.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!