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‎08-09-2020 04:13 AM

HP Recommended
Product: HP Pavilion 14-bf061tx
Operating System: Microsoft Windows 10 in S Mode

Repairing disk errors atm. I still need my files on my laptop 

1 REPLY 1

‎08-11-2020 06:39 PM

HP Recommended

@chellydublin Thanks for sharing your concern with the HP Community,

here's what I'll need, so I may be able to provide an accurate solution:

 

Is the system restore not working? Could you elaborate more so we know exactly what you need help with?

Also, Did you run a hardware test on the computer using the F2 key during a restart?

 

In the meantime, please try the steps mentioned on this link: Click here

 

Please reply with the details for further assistance.

Eager to help!

 

To thank me for my efforts to help you,

feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon 

And Have a great day Ahead!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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