• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-19-2026 01:42 PM

HP Recommended

I try to install Windows 11 over Windows 10 on this pretty new notebook, but it is stated by PC Check that TPM not found on this PC. Also no drivers available for Windows 10 to be able to update drivers or even update BIOS. "Start" button on keyboard does not work, also Wi-Fi connectivity is not available. How to deal with all these problems?

At least I would like to turn TPM 2.0 on in BIOS but there is no such option.

1 REPLY 1

‎03-19-2026 01:51 PM

HP Recommended

The notebook is only supported by HP for W11, so I don't know why TPM is not enabled by default.

 

It may be called an 'embedded security device' and the setting to enable it would be found in the BIOS' security menu.

 

If you want to upgrade from W10>W11 as is with the TPM disabled, you can watch this video for how to do that.

 

How to Install Windows 11 25H2 on Unsupported PCs (New Easiest Method)

 

Here is the link to the latest W10/W11 Wi-Fi driver your notebook needs to connect to the internet:

 

Realtek RTL8xxx Series Wi-Fi Driver

 

https://ftp.hp.com/pub/softpaq/sp168001-168500/sp168341.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.