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- Re: I cannot recover HP store account because i lost access ...

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11-26-2018 08:12 AM - edited 11-26-2018 08:14 AM
It doesn't belong here, but it doesn't belong anywhere else.
It is embarrassingly impossible to contact HP store about it, so I am asking here anyway..
I had an account under the name kirori.
I have both the email and date of birth to prove it but I cannot access the email anymore.
All the passwords I tried don't work.
Can you help me recover the account?
11-27-2018 10:31 AM
A warm welcome to Hp support and a good day to you. I read the post and will be happy to assist. I will be honest with you. We may not be able to recover passwords of your account. But if you want to contact HP, I will send you a private message to assist you with the next course of action. Check your forum private message box in the upper right corner next to the bell icon.
Thank you and have a blessed week ahead.
DavidSMP
I am an HP Employee