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‎06-23-2024 12:28 AM

HP Recommended

HP Laptop when I try to use my pin it says 

Your Password was changed on a different device. You must sign in to this device once with your new password, and then you can sign in with your PIN.  

 

But it will not accept the password I have.  I can't change it because I don't have a recovery file - I do have a 

BitLocker recovery keys

which I entered in the boot up troubler shooter but I am not getting anywhere.

 

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