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Locked

‎08-24-2023 08:05 AM

HP Recommended

Due to security update, my PIN cannot be used anymore. So it asks to login to hotmail (this is the mail i created while purchasing the product). I forgot the password also I dont have the mobile SIM with me to recovery. What should I do?

Category:
1 REPLY 1

‎08-24-2023 12:48 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

MayS

I work on behalf of HP
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