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- I deleted system files and my laptop is stuck on the boot up...

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05-02-2020 11:39 PM
I needed more space on my laptop so I thought that it would be a good idea to delete everything inside the built in drive. Obviously that caused my laptop to stop working. Now when I turn on my laptop, it goes to the hp boot up screen and it constantly shuts off and turns on
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05-03-2020 08:35 PM
Well for this please read below.
Items you need:
1 usb stick (Preferably 32 gb)
one working pc with internet connection. Preferably with windows os as I have no idea on linux on mac os.
Plug usb drive and visit Microsoft website to download and create fresh installation media on usb stick.
here is the link.
https://www.microsoft.com/en-in/software-download/windows10
after creation of the bootable usb media plug this in your dead computer and press the power button and press esc key repeatedly until it opens system diagnosis. Go to boot option (f9). then select boot from usb drive. Then follow screen instruction.
This will create a new fresh installation of windows OS in your system. Just connect your pc on internet. Windows will get activate and drivers from hp will get updated automatically.
05-03-2020 03:51 AM - edited 05-03-2020 04:02 AM
You can try below mentioned option.
1. I believe that your system ame with an inbuilt recovery drive. Try to recover from there. During start up press esc key repeatedly untill system goes into diagnostic mode. Then select f11 or system recovery and recover it from there.
2. If it fails or lets think if you deleted this drive or this drive is corrupted, if you have recovery media created by yourself or if you got a separate recovery media from hp try to recover from there.
3. This is worst case if you do not have any recovery media at all. Just take a 16gb or more pen drive, go to another working pc. Make a bootable windows on your pen drive using windows installer. I recommend please download image from Microsoft itself and dont believe on any 3rd party website. Then boot your system from that pen drive. As your pc has a build in product key in its bios, when you will connect internet with your pc, this will automatically get activated. For step by step instructions how to do so you can dig in community or ask me here, I will tell.
If this solves your problem please give kudos or accept as solution.
05-03-2020 08:35 PM
Well for this please read below.
Items you need:
1 usb stick (Preferably 32 gb)
one working pc with internet connection. Preferably with windows os as I have no idea on linux on mac os.
Plug usb drive and visit Microsoft website to download and create fresh installation media on usb stick.
here is the link.
https://www.microsoft.com/en-in/software-download/windows10
after creation of the bootable usb media plug this in your dead computer and press the power button and press esc key repeatedly until it opens system diagnosis. Go to boot option (f9). then select boot from usb drive. Then follow screen instruction.
This will create a new fresh installation of windows OS in your system. Just connect your pc on internet. Windows will get activate and drivers from hp will get updated automatically.
05-05-2020 08:04 PM
As per information from Microsoft website, the minimum space required is 8gb. However I wonder if a 8gb USB drive can solve this problem because a 8 gb usb drive has much less available storage in it. So my suggestion is better to go with 16gb usb drive.
Boot from usb drive will not appear automatically as in boot setup 1st choice is internal HDD so windows will always try to boot from system own HDD. That is why you need to press f9 to interrupt normal booting and you have to choose boot device manually. However most of the laptop has multimedia keyboard and function key is associated with multimedia key. In this case pressing f9 will not take you in boot device menu. So it is better to interrupt the start up with esc key and then choose boot device. Here you will see your external usb device, internal hard disk and UEFI. You have to choose your external usb drive to install fresh windows in your system.
Hope I am able to answer your question.