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Locked

‎09-03-2019 08:59 AM

HP Recommended
Product: Pavilion 500-164
Operating System: Microsoft Windows 10 (64-bit)

Description of problem is in the title.

1 REPLY 1

‎09-03-2019 09:39 AM

HP Recommended

@ziggy0304 

Basically -- you don't -- as that is a known side-effect of doing a reset.

 

If these were apps you installed, you have to reinstall them from scratch.

 

If these were HP apps, that is much worse, as you would then have to do a complete factory reset from HP Recovery Media to get them back.



I am a volunteer and I do not work for, nor represent, HP
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