I don't find the drivers of my pc

[aggiornamenti]

Good evening at all. My name is Francesco and I have a problem with my pc. I hope if you can help me. My personal computer is an Intel, Celeron N4000 CPU @ 1.10 GHz 1.10 GHz. He support windows 10 and he have a 64 bit process. I wan't delete all progress and restart from zero. I don't find the drivers in the HP download beacause my pc isn't supported. There are only driver for G7 and not for g6 ( I have the G6). How I can do now? Thanks and sorry for my english,

[Paul_Tikkanen]

Hi:

There are many different HP business notebooks labeled g5, g6. g7...250, 255, 250, 255, 650, 850...and so forth.

What is the full model number or product number of your notebook?

Use this guide to find that information...

https://support.hp.com/it-it/document/c00219498

[aggiornamenti]

i wrong sorry.. the number of product is :3qm76ea#abz ... name of the pc: hp 250 g6 notebook pc

[Paul_Tikkanen · Accepted solution]

Hi:

You can find the drivers you need for your 250 G6 model at the link below...

https://support.hp.com/it-it/drivers/selfservice/hp-250-g6-notebook-pc/15747807

[aggiornamenti]

You're a great thanks!! It is possible do a last question please? How can I do a download of all drivers in the page? i'm not a good expert of pc.. 

[Paul_Tikkanen]

You're very welcome.

Unfortunately there isn't a way to do that but if you use the HP support assistant, that may automatically download the drivers you need and you can click on them and install them, or you can have the HP support assistant automatically download and install them for you.

I don't recommend the second option because that would also automatically download and install a BIOS update.

I want to control BIOS updates myself.

Here is the link to the HP support assistant webpage.

You can download the software by clicking on the orange button at the upper right side of the page.

Unfortunately, the page is not in Italian.

https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html

[aggiornamenti]

I should format the pc and I would need the drivers before I start to delete everything .. these drivers that you linked me must be saved on the USB stick or after you download them they install themselves? sorry again for my english ..

[Paul_Tikkanen]

Hi:

W10 should install most of the drivers automatically, so you will at least have a network connection.

Then you can install the drivers for any other remaining devices that still need drivers.

There should not be too many devices that need drivers.

[aggiornamenti]

this is perfect .. great news .. thank you very much for your expertise .. there really is a huge gap between yours and my knowledge which hangs in your favor .. i wish you every possible good .. my best regards .. hello from turin (italy)

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.

The gap will be narrowed considerably after you complete your project.  😊

Greetings from St. Louis, USA.