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Frosty126
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Solved!

I dropped my laptop and now it says that the hard drive is not found

HP Recommended
Notebook TPN-W121
Microsoft Windows 10 (64-bit)

I dropped my laptop and when I boot it up it says "Boot Device Not Found", when I do the quick check for the hard drive it says Hard drive not installed.

BTW its a Hard Disk Drive

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Paul_Tikkanen
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Hi:

 

Most likely the hard drive was damaged as a result of dropping your notebook.

 

You will need to install a new hard drive and reinstall the operating system.

 

Consult the service manual for your specific model notebook (TPN-W121 is not the model number), for the hard drive removal and replacement procedure.

 

Use this guide for how to find the product number/model number of your notebook...

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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Frosty126
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Is it possible to recover the data? (It has another drive labeled RECOVERY, but I'm not sure what it is for )

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Paul_Tikkanen
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There is a slight chance of recovering data if you remove the drive, buy a SATA to USB adapter, and then plug one end into the failed hard drive, the other end into a working PC's USB port and see if you can read/copy any of the folders/files you want to save onto a portable hard drive or the PC.

 

Something like this...

 

Amazon.com: StarTech.com SATA to USB Cable - USB 3.0 to 2.5” SATA III Hard Drive Adapter - External ...

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Frosty126
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I opened it up (The warrenty expired long ago), uplugged the hard drive and put it back in. Its working again

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Paul_Tikkanen
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That is great news.

 

Glad you got lucky on that one.

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