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- Re: I dropped water on my laptop, it still works but these i...

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04-22-2019 08:33 PM
Hello, i dropped water on my computer and it still works, but when my power cord is plugged in the computer works at about half the speed as it used to and has some performance issues. When the power cord isnt plugged in the computer works perfectly BUT my keyboard doesnt work at all. I'm wondering if there is a fix to this and if there is how much it would cost, or if i could do it myself. Thank you
04-23-2019 07:44 AM
Here are some tips on dealing with liquid damage: http://www.makeuseof.com/tag/you-just-spilled-water-or-coffee-on-your-laptop-heres-what-you-should-d...
However ... it's most likely that SOME damage was done, regardless of how quickly you turned off the laptop and what you did afterward. The key problems are only the surface and almost certainly, more damage was done than that.
The ONLY way to know for sure is to take or send it to an HP Service Center and pay a LOT of money for them to run full diagnostics on it, and after that, to disassemble it to repair or replace any damaged components.
And, if the motherboard is damaged, the cost of repair can easily exceed the cost of replacing the laptop -- because (as far as I know) liquid spill damage is NOT covered under the warranty.
If you live in the U.S., here is a link to the HP Service Repair Centers:
https://www.service-center-locator.com/hp-hewlett-packard/hp-hewlett-packard-service-center.htm
If you live outside the U.S., here is a link to HP Service Centers, by Country/Region: https://support.hp.com/in-en/service-center
I am a volunteer and I do not work for, nor represent, HP