I factory reset my Hp Pavilion g7-1070 but can't updates because IE 8 will not open.

[mikecaul]

I factory reset my Hp Pavilion g7-1070 and had no problem but can't updates because IE 8 will not open. I reset the internet options from the control panel but that didn't help. 

I wanted an updated version then make an image copy so I didn't want to load Chrome. yet.

Any help would be appreciated/

By the way, Is "mypal a safe browser for win7

[Paul_Tikkanen]

You can download the last version of IE (version 11) at the link below so you can do the bazillion updates to W7:

Download Internet Explorer 11 (64-bit) for Windows 7 ONLY from Official Microsoft Download Center

I would use the Microsoft Edge browser for W7 which you can download from the link below:

Download Microsoft Edge

[mikecaul]

Hello Paul, 

Thanks for the information.

I was able to rebuild my laptop and get a clean win 7 with updates except for these 3 updates: 

KB4535102
KB4516065
KB4493132

I tried multiple times in update, but they always fail.

I downloaded Internet Explorer 11 successfully, but It can't access the internet. I checked the Internet options settings and selected: restore settings and reset advanced settings.

The Connections tab shows a good connection to my router.

The only way I can get on the internet is through a Microsoft link: bing.com that only connects to Microsoft websites. 

I assume these 3 missing updates are the cause. Any ideas where I can go from here?

[Paul_Tikkanen · Accepted solution]

You're very welcome.

The only suggestion I can offer would be to see if you can run the the first two updates manually via the standalone update packages.

KB4535102

First file on the list:

Microsoft Update Catalog

KB4516065

Second file on the list:

Microsoft Update Catalog

KB4493132

Pretty much an unnecessary update and is not available on the Microsoft Update Catalog website.

Windows 7 SP1 support notification - Microsoft Support

A related discussion on two of those updates not installing:

Updates KB4493132 and KB4512506 fail repeatedly on Win 7 SP1 - Microsoft Community

Last:  Update the W7 Broadcom 4313 802.11b/g/n 1x1 Wi-Fi driver:

6.30.223.228 

sp66445.exe