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‎07-20-2019 06:28 AM

HP Recommended
Product: HP EliteBook Folio 1040 G1
Operating System: Microsoft Windows 8.1 (64-bit)

Unfortunately, I forgot my bios and intel me passwords, therefore I can neither update BIOS nor make any changes in BIOS settings.

What should I do?

Thanks

1 REPLY 1

‎07-20-2019 06:38 AM

HP Recommended

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That is the only way it could be done.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

Also the forum rules were amended on 1 March 2019, which no longer allow us to help with providing unlock codes, etc., to clear BIOS passwords. Rule 4.d...

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

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