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Locked

‎08-27-2024 10:26 PM

HP Recommended
Product: HP Pavilion 14-dh1000 Convertible x360 PC series (6UR22AV)
Operating System: Microsoft Windows 11

Hii Amardeep singh here , i forgot my lock screen password but i do remember my pin .

Sometimes i takes me two hours to log into lock screen as my laptop battery isn't working properly ie. I can't use my pin for two hours as it requires password to log in because of unusual shutdown of my laptop .  

 I want to change the lock screen  password for my laptop. 

Please help me with this .

Category:
1 REPLY 1

‎08-28-2024 10:38 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

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