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Locked

‎02-02-2023 11:52 AM

HP Recommended
Product: HP Stream - 14-ax020wm

My husband died and I cannot figure out his login password.. what can I do to atleast reset  this laptop

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2023 11:57 AM

HP Recommended

Hi,

Thank you for visiting the HP Support Community. I am sorry for your loss. 

In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

Regards. Stay safe.

I work on behalf of HP.

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎02-02-2023 11:57 AM

HP Recommended

Hi,

Thank you for visiting the HP Support Community. I am sorry for your loss. 

In that case it is not permitted to post instructions about locked password, bios password, windows password cause security measures.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

Regards. Stay safe.

I work on behalf of HP.
1 person found this reply helpful
Was this reply helpful? Yes No
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