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Locked

‎03-16-2024 02:16 PM

HP Recommended
Product: HP EliteBook
Operating System: Other

Hello,

 

 My name's Brialynn and I have a login issue with my HP EliteBook where I forgot my password and I don't have a USB to plug into it to reset my password. Are there other ways to reset my password without it?

Category:
1 REPLY 1

‎03-16-2024 03:10 PM

HP Recommended

The USB stick you mention has to be made BEFORE you need it.  You can't make it now because you apparently forgot the password and did not bother to write it down from where you could recover it.

 

I wish we could help you -- but we can't, since we have no way from here to verify ownership of any computer.


Therefore, according to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.


Sorry -- we are unable to assist you with that.



I am a volunteer and I do not work for, nor represent, HP
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