• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15-db0036nr

As soon as I get my laptop the only places I used it was on my bed it sometimes overheated so I stopped using it but I stopped using it for awhile and I come back it’s so slow I downloaded anti virus it wasn’t that  I looked at my storage it wasn’t that so I guess it was my bed I don’t know how to fix it 

1 REPLY 1
HP Recommended

@Layoreo,

 

Welcome to our HP User Forum!

 

Your issue could be caused because your laptop sucked up too much dust and fibers, etc. and needs to be cleaned.

 

Please follow this easy-to-follow "Clean the Air Vents in HP Notebooks" HP tutorial: https://www.youtube.com/watch?v=qlemDe8c20g&ab_channel=HPSupport.  You will need to have compressed ("canned") air.

 

-If you are up to it and are comfortable opening up your laptop, here is another YouTube tutorial how to clean the air vents and the laptop's cooling fan more thoroughly.  Your model laptop is different than the one shown here, but it is basically the same principle.  You do need at least a tiny (Philips) screwdriver for this: https://www.youtube.com/watch?v=3f070iYtNqA&ab_channel=ScottiesTech.Info.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777

 


† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.