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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
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- Notebook Operating System and Recovery
- I have a failure code for hard drive

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07-22-2020 12:10 PM
Hi,
The failure code indicates "Hard Disk 1 SMART Hard Drive Detects Imminent Failure"
You should back up all your important data if you can still boot into Windows. You should also replace the drive and reinstall the OS.
I would replace the Hard Drive with a 2.5" SATA3 SSD such as the Samsung 860 Evo or similar of your desired capacity. The SSD will give a great boost to the everyday performance of the PC.
Ex:
On page 69 of service manual you can see the steps to replace the drive.
http://h10032.www1.hp.com/ctg/Manual/c04511833
You can then use the media creation tool from Microsoft (before replacing drive or on different PC) to create a bootable USB drive with Windows 10 on it and install the OS
https://www.microsoft.com/en-us/software-download/windows10
Hope it helps,
David
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