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‎02-17-2021 02:56 AM

HP Recommended
Product: 10-p018wm
Operating System: Microsoft Windows 10 (64-bit)

I have a hp x2 Detachable model number 10-p018wm that got administrator password on it tried dang near everything SOS plz I'm going nuts I've been on this for about 2 mouths is it hope or no plz help me

1 REPLY 1

‎02-17-2021 12:05 PM

HP Recommended

@Willhowabouttha 

Passwords can NOT be recovered; instead, they have to be reset.

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords due to HP Policy.
--------------------
For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
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