I have an HP ENVY m7 Notebook in need of a battery replacement, but I'm not sure of the battery no.

[Heaz99]

Hi,

I'm completely inexperienced in the world of computers.

Right now, I'm searching for the battery number that my Notebook needs. I'm not even sure If I'll be able to put this thing back together myself.

Probably a dumb question, but Is there any way that HP can send me a replacement? Or is that just a thing that samsung does? I ask because I had a tablet and the screen stopped working. They allowed me to send it to them and they repaired it free of charge.

Anyway, I bought my HP ENVY m7 Notebook for about around over one thousand dollars. $1,025 I believe.(This was in 2017.) Well my stupid brain didn't get any sort of warranty. I bought it at the best buy, by the way. It was the last and newest one they had in stock. The battery began dying in early 2018. The computer I was originally going to buy was scuffed, so I asked if they had any more and they had one more in stock.

I need this computer for college and not only that It was really expensive for a computer, to me at least.

Does anyone have the same Notebook and did It die on you? Mine's not completely dead, but I'm talking about the battery. I'm using it right now to type this. It has to be plugged it

Well, I hope this community may be able to help me with my question. What do you advise I do?

Again, I'm very inexperienced in this.

Thanks everyone! 

[banhien]

@Heaz99 

What EXACTLY is your HP ENVY m7 ? Please use the following instructions to find out the model/product of your machine:

           https://support.hp.com/us-en/document/c03754824

Please do NOT post its Serial number (s/n).

Regards.

[Heaz99]

Thank you, your reply was very useful.

The product number is: W2K88UA#ABA

[Heaz99]

Okay, it took me a while, but the model number is: m7-u109dx

[banhien · Accepted solution]

@Heaz99 

Please keep or bookmark the following link which shows all parts of your machine

     http://partsurfer.hp.com/Search.aspx?searchText=W2K88UA

For battery, you need part #  849314-856 which is NOT available from HP Online Partstore in the US. You can use part # to order online from Amazon, Newegg ...or eBay

Regards.

[Heaz99]

Thank you very much!

[Jeanne716]

My Product:  W2K86UA

[The_Fossette]

@Jeanne716,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

• What is the operating system you are using?
• What is the exact issue you are facing?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

Take care.

Cheers!