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04-09-2024 02:40 PM
There is nothing we can do from here about this.
Sorry, but modern laptops tend to run hot. With the lighter cases, smaller sizes, faster processors, and more power graphics chips, the combination drives up the heat and can overpower the fan(s).
These laptops use Lithium-Ion batteries -- the same technology in use in lots of smartphones -- and the same techology that caused Samsung phones to catch fire and explode some years ago. So while the laptop is charging, it can get VERY hot -- hot enough to burn you, in some cases.
If you disconnect the charger and the laptop cools down a little, that is because the battery is not charging anymore.
About all you can do is purchase a laptop base containing fans that will then draw heat away from the laptop and possibly, cool it down so that it no longer overheats.
Please note that if you are using the laptop for video streaming, that is one of the most demanding things you can force it to do and that will drive up the heat considerably.
I am a volunteer and I do not work for, nor represent, HP