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- I have bought new laptop its warranty is already expired

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11-18-2022 09:32 PM
Hello,
I purchased a laptop from amazon after checking the warranty online I came to know that its warranty is already expired and the return window whose time period was 7 days has been closed due to which I cannot even return it. how can I fix it
11-23-2022 04:50 AM
Hi @Rmanager,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
I see that you are facing warranty issues with your HP product wherein the warranty expiration date is not correct.
This issue could occur if the manufacture date got updated as purchase date of the product.
Please follow the steps from this document to submit a dispute to validate your warranty.
I hope this helps.
Take care and have a good day.
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