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HP Pavilion Laptop PC 14-dv0000 (190U4AV)

Hello,

 

I purchased a laptop from amazon after checking the warranty online I came to know that its warranty is already expired and the return window whose time period was 7 days has been closed due to which I cannot even return it. how can I fix it

1 REPLY 1
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Hi @Rmanager,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing warranty issues with your HP product wherein the warranty expiration date is not correct.

 

This issue could occur if the manufacture date got updated as purchase date of the product.

 

Please follow the steps from this document to submit a dispute to validate your warranty. 

 

I hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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