I have flicker on screen and message restructuring cache metadata. I have tried to fix but no luck

[RD1950]

Hi

Can you suggest what I need to do to stop flicker and message restructuring cache metadata

I have checked Windows 11 and have update, also BIOS and graphics drivers etc

I hope you can help

[Irfan_06]

Hi @RD1950,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop screen flickering.

 Follow the below steps to access the BIOS menu.

1) Hold the power button for at least five seconds to turn off the computer. (Wait for a few seconds after releasing the power button)

2) Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu is displayed, press the f10 to access the BIOS menu.

If the issue appears on the BIOS, there is an issue with the hardware.

Or

Kindly refer to the steps on this link to update the BIOS and let me know if that fixes the issue.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

If the issue still persists, please click on this link for advance troubleshooting.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[RD1950]

I hope that HP Customer Support can assist me

Thank you 🙂