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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I have forgot my BIOS password!

Create an account on the HP Community to personalize your profile and ask a question
04-10-2018 06:40 AM
Hi,
I tried different solutions like:
- CMOS reset
- The keys from https://bios-pw.org/
- and BIOS flash
But it didn't solve the problem.
Solved! Go to Solution.
Accepted Solutions
04-11-2018 02:53 AM
Reboot and enter 67438661
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-10-2018 06:51 AM - edited 04-10-2018 09:35 AM
If your halt code is prefixed with the letter i, the online generators will not give you the correct unlock key.
Post back with the halt code ( System Disabled code ) you are currently getting.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-10-2018 10:10 PM - edited 04-10-2018 10:11 PM
You have a "consumer class" laptop. Only "business class" laptops such as Elitebook, Probook,etc can get an unlock code from HP. In your case you will very likely be told that it requires replacing the motherboard for $300-$400.
I would suggest that you post your halt code here as requested above by @DavidPK
You can, of course, contact HP and verify:
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
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04-11-2018 02:53 AM
Reboot and enter 67438661
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
04-13-2018 11:33 AM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP