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‎05-18-2024 03:42 PM

HP Recommended
Operating System: Microsoft Windows 11

I have recently reset my laptop to factory reset and I'm now stuck on the setup process. I can't seem to get passed the point where it says "lets set things up for work or school" I don't have a work or school email for this to be linked to as this is my own personal computer. I'm thinking it's something to do with the windows 11 that was installed some time ago now. It seems to me that my laptop which was expensive is now bricked. Please help if you can and it will be much appreciated. Thank 

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1 REPLY 1

‎05-18-2024 05:34 PM

HP Recommended

Go back in the stage of the W11 setup process where you are asked to connect to a network.

 

Then read the guidance at the link below, for how to set up a local account in W11, regardless of if you can connect to a network or not.

 

How to bypass internet connection to install Windows 11 - Pureinfotech

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