I have this error "Feature update to Windows 10, version 1809 amd64 2019-03 (6)" saying "install fa"

[nedimg]

I have this error "Feature update to Windows 10, version 1809 amd64 2019-03 (6)" saying "install failed - 0x80240034". When I try to install it it says "Windows could not be installed, contact your PC manufacturer to see if you can upgrade the system BIOS". ANy help?

[iomare]

Hi,

Can you provide the exact model or product number (not serial) for further help. Here is how to find it:

https://support.hp.com/us-en/document/c00033108

Basically, what you need to do is update the BIOS of your system before you can update the Windows 10 version.

Let me know,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

[nedimg]

I think it is HP Spectre x360 Convertible 15-ch0xx

[iomare]

You will need to be sure. BIOS updates are for specific models. In link I provided above you can find product number and post it here.

Regards,

David

[colsum]

I have the same issue...

HP Spectre x360 15-ch004na Convertible

BIOS F.23

I think this is the latest BIOS!

[iomare]

Hi @colsum 

The latest BIOS I believe Is the F30

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-spectre-15-ch000-x360-convertible-pc/1...

Try installing and see if it works

Hope it helps,

David

[colsum]

Yes this has resolved this issue!

Ran BIOS update

Ran windows update - Feature update for windows 10 version 1809, has now installed and running correctly.

I was using HP support assistant for updates but this BIOS version was not showing...

Thank you for your swift response! 

[iomare · Accepted solution]

You're welcome @colsum 

Glad it is up and running with the latest version (soon there will be the next version)

All the best,

David

[nedimg]

Thanks David, it works.

[iomare]

You're welcome @nedimg 

Let me know if you need any further help.

All the best,

David