-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I have two problems
Create an account on the HP Community to personalize your profile and ask a question
03-26-2024 08:50 PM
Okey first of all my main language is Turkish thats why I have some mistakes Okey now my first problem is when I open my computer and click ctrl +alt+s my product name is Omen by HP Laptop 15-dh0xxx but when I check behind the computer is dh0006nt I wanna fix this problem and in my keyboard d letter is broke I can use but something is wrong I need new d letter please
03-26-2024 09:10 PM
No, you don't have to fix that. Your computer is an HP 15-dh0006nt which is a member of the HP 15-dh0xxx machines.
HP does NOT sell EACH key of keyboards. You have to buy the whole new keyboard (including the top cover).
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-26-2024 09:13 PM - edited 03-26-2024 09:17 PM
Oops, sorry
@banhien is correct. I forgot to mention that it is also possible the damage is to the base and the replacement key may not be attachable.
The 0006 and the 0xxx is a way that HP avoids having to put the exact name of the laptop into Windows. I never cared for the numbering scheme. Its like the government putting xxxxxxxxx on all paper currency because it is too much trouble to number the $ bills with a unique number.
Anyway, you can probably replace the key or the entire keyboard.
The Omen 15-DH series can be red led on black keyboard like these
https://laptopkey.com/hp-omen-15-dh-red-backlit-laptop-keyboard-key-replacement/
and AliExpress also have them but they do not explain as well as the above URL which has a video
https://www.aliexpress.us/item/3256804209079199.html
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it