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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-02-2019 09:39 PM

HP Recommended
Product: HP Laptop 15-dw0xxx
Operating System: Microsoft Windows 10 (64-bit)

Ever since I bought this laptop a few days ago. it hasn't been running up to par. Sometimes it would take ages to load an application or load webpages on the browser. It's just not the typical performance you would expect from a NEW and core i5 laptop. Please help

1 REPLY 1

‎09-03-2019 01:08 AM

HP Recommended

Hi,

First, try completlyupdating the PC and see if it helps. You can follow this guide:

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949

 

Let me know,

David

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