I keep getting the BSOD with the error message driver verifier DMA. Nothing I have tried works.

[janaemommy01]

I noticed issues after doing the last system update but every test diagnostic or otherwise says all my drivers are up-to-date and that there is no issue with my system at all. The only issue I have is when I go into the safe boot and try to do the restart repair, it says that it's not possible or can't be done or something to that effect. I have tried disabling the driver verifier and still get the blue screen of death. 

[VikramTheGreat]

Hi @janaemommy01,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

The DRIVER_VERIFIER_DMA_VIOLATION Blue Screen of Death (BSOD) you're encountering typically occurs after a Windows update, and it's related to driver-level Direct Memory Access (DMA) violations. This error is often triggered by faulty or incompatible drivers, especially for storage, USB, or chipset components.

1. Boot into Safe Mode

If you're stuck in a BSOD loop:

• Force shut down your PC twice during boot (hold the power button).
• On the third boot, Windows should enter Recovery Mode.
• Go to Troubleshoot > Advanced Options > Startup Settings > Restart.
• Press 4 to boot into Safe Mode.

2. Disable Driver Verifier

Even if you've tried this, do it again from Safe Mode:

• Open Command Prompt as Administrator.
• Run: verifier /reset
• Restart your PC.

3. Update or Roll Back Drivers

• Open Device Manager.
• Focus on:
  • Storage controllers
  • USB controllers
  • Chipset drivers
• Right-click and choose Update driver or Roll Back driver if the issue started after an update.

You can also download the latest drivers from HP’s official site for your model:
🔗 Official HP® Support

4. Run System File Checker

• Open Command Prompt (Admin).
• Run: sfc /scannow
• This checks and repairs corrupted system files.

5. Check for Windows Updates

• Go to Settings > Windows Update.
• Install any optional driver updates listed under Advanced Options > Optional Updates.

I hope this helps.

Take care, and have an amazing day!
 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,

VikramTheGreat