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- I keep getting the error code 0xc0000225 and I don’t have an...

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12-19-2018 07:15 PM
After about a year of inactivity, I tried plugging my laptop and try to use it again but I keep getting the error code 0xc0000225, stating “Your PC needs to be repaired. The operating system couldn’t be loaded because the system registry file is missing or contains errors.” What can I do?
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Accepted Solutions
12-21-2018 09:14 AM
Hi! @guti_daniela, Thanks for stopping by the HP Support Forums!
I understand when you boot your PC you are getting an error code 0xc0000225 on your PC.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Have you tried restoring the image using the HP recovery kit?
Please share the product number of your PC to assist you better.
Microsoft Windows throws this error when it can’t find the correct system files for booting. This vital information is known as Boot Configuration Data or BCD. When you turn on your PC, it tells Windows how to boot properly.
This error is more common on disks that use the newer UEFI specification with the GPT partition scheme than older setups.
It looks like one of the core operating system files has got corrupted or deleted from your PC. Due to which you have issues booting into your PC.
Try restoring the BIOS to default and check if it helps.
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Try performing a recovery on your PC using the recovery kit. If you don't have a set of recovery kit, I will share you few details through a private message to order a set of recovery kit.
Please watch your inbox for more information.
Lastly, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.
Refer this article to know more information about running system diagnostics on your PC. Click Here
Let me know if this works!
Have a wonderful day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee
12-21-2018 09:14 AM
Hi! @guti_daniela, Thanks for stopping by the HP Support Forums!
I understand when you boot your PC you are getting an error code 0xc0000225 on your PC.
Don't worry I'll try to help you out.
Did you make any software or hardware changes on your PC?
Have you tried restoring the image using the HP recovery kit?
Please share the product number of your PC to assist you better.
Microsoft Windows throws this error when it can’t find the correct system files for booting. This vital information is known as Boot Configuration Data or BCD. When you turn on your PC, it tells Windows how to boot properly.
This error is more common on disks that use the newer UEFI specification with the GPT partition scheme than older setups.
It looks like one of the core operating system files has got corrupted or deleted from your PC. Due to which you have issues booting into your PC.
Try restoring the BIOS to default and check if it helps.
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
Try performing a recovery on your PC using the recovery kit. If you don't have a set of recovery kit, I will share you few details through a private message to order a set of recovery kit.
Please watch your inbox for more information.
Lastly, try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.
Refer this article to know more information about running system diagnostics on your PC. Click Here
Let me know if this works!
Have a wonderful day ahead! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee