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- I'm having a lot of lag on my computer, and I've contacted w...

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07-25-2023 08:22 PM - edited 07-25-2023 08:26 PM
My computer, an hp notebook, has been for a month or 2, lagging all my games. No, it isn't my wifi, my family's stuff works perfectly. I've contacted windows support 5 times and they said they did all they could for me, and for me to come here, because they can't do anything more to optimize it, but the lag is still here. I have spent days doing everything I can to fix it. It isn't my wifi, and it only lags on games, everything else works fine. The games are, Roblox, Valorant, Terraria, Minecraft, and Scrap Mechanic. Those are just the ones I'm playing consistently right now. I just want to fix my laptop man. That's all I want. And no, I don't have money to get a new one. Hell, there is a post by @Saulgoodman, posted 06-26-2022 05:40 PM
that sounds exactly like what's happening to me, and if someone could help me, I'd greatly appreciate it.
07-27-2023 10:35 AM
Hi @Jack0Lant3rn
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues.
Kindly refer to the steps on this link to update BIOS and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee
07-30-2023 01:07 PM
Thank you for confirming.
Please update the drivers using HP Support Assistant. Kindly refer to the steps on this link and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee