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Try the diagnostics first, it should be somewhat like this video:

 

https://www.youtube.com/watch?v=14GKIpGPNRM

This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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