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Locked

‎04-17-2020 10:34 AM

HP Recommended
Product: hp elite x2 1012 g1
Operating System: Microsoft Windows 10 (64-bit)

Hi, i Have a hp elite x2 1012 g1 and because of lock of WINMAGIC I'm trying to boot via usb bootable stick (I made it from the hp support)  to reinstall win10 pro but F9 or F11 bypassed from winmagic. Any ideas!

4 REPLIES 4

‎04-17-2020 11:01 AM

HP Recommended

@Achilleas 

You've secured your PC with Winmagic -- and we have no way to remove that or debug issues with it.

 

You would have to contact their support site for assistance with that:  https://crm.winmagic.com/support/contact-support



I am a volunteer and I do not work for, nor represent, HP
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‎04-17-2020 11:10 AM

HP Recommended

Thank you wawood!!
My disk locked and I know that I lost all my data. How can I use again my laptop.  I don’t need my data.

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‎04-17-2020 01:16 PM

HP Recommended

@Achilleas 

You should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.

The recovery drive can then be used to install Win10 and the HP drivers and utilities that originally came with your PC.

Here is the link: https://support.hp.com/us-en/document/c06162205



I am a volunteer and I do not work for, nor represent, HP
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‎04-17-2020 11:39 PM

HP Recommended

Thank you so much again!

I already did the usb stock especially for the type of elite x2 (win10pro etc)

 Although I  press f9, when I boot, winmagic takes priority!!  I press f9 continually. I tried and f11.
I think that the only way is to change ssd.

thanks in advance!!!!

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