I need a link to download the windows 7 home Prem OA that originally came with my laptop.

[sceagle7]

I need a link to download the windows 7 home Prem OA that originally came with my laptop. I have a Product Key for this software.

My hard drive crashed.

It has been replaced.

Need to get my operating system back that came with my laptop

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[WAWood]

@sceagle7

Hello;

Allow me to welcome you to the HP forums!

I have no idea what you mean by "Home Prem OA" but HP does not provide any means for downloading the OS version that came preinstalled on your PC.

Instead, you have to use something known as HP Recovery Media:

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities. In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update". If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (800) 474-6836
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However, HP Customer Support is generally not available on the weekends, so you might have to wait until Monday to contact them.
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If HP no longer provides Recovery Media for your model, a couple of other sites you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good Luck

[Paul_Tikkanen]

Hi, @sceagle7

HP no longer sells recovery media for your model series, so you would have to order recovery media from a 3rd party vendor.

You can download a W7 Home Premium ISO file for free from this 3rd party source at the link below.

I have not verified the integrity of the file, but it is the same size as the one you used to be able to download from Microsoft, until they only allowed W7 ISO downloads for retail product keys.

You want the 64 bit file.

http://getintopc.com/softwares/operating-systems/windows-7-home-premium-free-download-iso-32-bit-64-...

I have also zipped up and attached below, the Microsoft ISO to USB/DVD tool which you can use to transfer the W7 ISO file you download to a USB flash drive or DVD.  You will need a 4 GB USB flash drive for this.