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‎06-11-2020 10:22 PM

HP Recommended
Product: envy 1745
Operating System: Microsoft Windows 10 (64-bit)

I tried to do a restore/recover from a blue screen automatic repair loop and ended up with a mess. In the windows 10 installation there are 3 0 kb partitions and 1 4 kb partition. If I go to the command line I have a 1TB drive with around 500 MB of files and it is X: drive, and at one time there was a C: drive during my first attempt to get this working. Please help if you can cause all I have now is a 2 year old boat anchor. Thanks in advance.😓

3 REPLIES 3

‎06-12-2020 08:32 AM

HP Recommended

You don't need to do anything.

When you install Windows 10, choose the option not to keep anything.

 

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‎06-12-2020 01:26 PM

HP Recommended

Something needs to be done, windows install only sees a 4 partition disk with 4kb of space so windows won't install. Now if I go to command line I can see a 1TB disk with 500GB of files on it. Why can't windows install see it? 

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‎06-12-2020 02:05 PM

HP Recommended

Search for a Youtube video that shows you how to do a clean installation of Windows 10.

 

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