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‎09-29-2021 06:50 PM

HP Recommended
Product: HP Pavilion Power - 15-cb001nt
Operating System: Microsoft Windows 10 (64-bit)

My laptop's battery doesn't charge more than 0% when I restart my computer, I get a black screen recommending me to replace the battery. The problem is that I can't find a battery for my laptop model properly, the ones that come up are either unbranded or some other very expensive brand. I live in Poland, so I also need somewhere close to get this battery. What would you recommend about this?

Category:
1 REPLY 1

‎10-03-2021 09:56 AM

HP Recommended

@pavilion69

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, 

I understand that your HP notebook battery is not working correctly and also you want to purchase a new battery, as we have limited support boundaries in the support community as of now.
 

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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