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‎04-28-2023 03:24 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a 15-dy1043dx notebook and someone replaced the original Windows 10 with Linux. I want to return to the Windows 10. How can I obtain recovery disks.

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1 REPLY 1

‎04-28-2023 04:40 PM

HP Recommended

Hi:

 

You can use the HP cloud recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.  You will need a 32 GB USB flash drive.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

Since you will have to use the tool on another PC to create the installation media, you will need to enter your PC's product number in the tool's search window to create the recovery media.

 

Your PC's product number is: 192L0UA#ABA

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