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‎02-13-2019 05:29 PM

HP Recommended
Product: Envy TS 17
Operating System: Microsoft Windows 8.1 (64-bit)

I have a Tera byte hard drive that has C:, D:, E: all the way up to K: drive. I only have access to the C: drive because the others are “in allocated space “ which  takes up like 750 gig  and my C only has 108 gig. How do I fix this ?

 

thanks 

1 REPLY 1

‎02-13-2019 10:33 PM - edited ‎02-13-2019 10:34 PM

HP Recommended

I  guess that means you didn't create your Recovery Media using HP Recovery Manager on the laptop before adding all the partitions? If you live in US or Canada it can usually be ordered from your Support page here at HP. If you live elsewhere you will need to call HP. Without full Model/product number it is impossible to offer more help.

https://support.hp.com/us-en/document/c00033108

HP Worldwide Contact:

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

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