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‎01-30-2019 03:37 AM

HP Recommended
Product: HP G62 b21er
Operating System: Microsoft Windows 7 (32-bit)

I need files to restore the factory settings and the operating system for hp g62 b21er. Where can I download them?

I have the product key.

1 REPLY 1

‎01-30-2019 07:12 AM

HP Recommended

Hi:

 

See if this works for you...

 

Click on the Windows ISO Downloader.exe link below, to download the tool to create the W7 ISO file download.

This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.

 

https://www.heidoc.net/php/Windows-ISO-Downloader.exe

Select the Windows COEM ISO file download for the version of W7 the product key is good for.

I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD,

or you can use a different free utility such as Rufus.

Then you can install the drivers and available software from the PC's support page...

 

https://support.hp.com/us-en/product/HP-G62-Notebook-PC-series/4247533/model/4320844

Windows7-USB-DVD-Download-Tool-Installer-en-US.zip
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