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HP Recommended
HP Spectre x360 14 inch 2-in-1 Laptop PC 14-eu0000 (7K634AV)
Microsoft Windows 11

I'm trying to reinstall Windows 11 after deleting it and now I can't find the storage driver for my laptop anywhere.

3 REPLIES 3
HP Recommended

I don't believe that you use the Intel Rapid Storage Technology driver for your notebook.

 

I believe this is the driver you need to use that I zipped up and attached below:

 

Intel Gaussian and Neural Accelerator Driver

 

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Below is the link to a related discussion regarding another model PC with an Intel Core Ultra processor:

 

Solved: Need Storage Driver for HP AiO cr1156ng for Windows 11 insta... - HP Support Community - 938...

 

HP Recommended

it does detect it as compatible, but i when i try to load it it just says An error occurred while loading the driver without an explanation.

HP Recommended

Try the file I attached in that discussion I linked because it has a slightly different file number.

 

That would be the only other suggestion I can offer because there is no Intel Rapid Storage Technology driver for the core ultra platforms.

 

I checked many different HP business notebooks and mobile workstations with those processors and there are no storage controller drivers listed.

 

 

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