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‎01-20-2024 09:24 PM

HP Recommended
Product: 8CG0214KQB
Operating System: Microsoft Windows 10 IOT

I ordered an HP Envy 360x convertible laptop with BANG & OLUFSEN  a while back on Amazon.  Recently I got an alert from BIOS about the capacity of my internal battery being reduced. I'm trying to find a replacement battery for my laptop and I'm unable to figure out which one I should buy. I checked on the HP parts website with my device name but there weren't any replacements for the internal battery currently on sale. Does anybody have a link to the specific internal battery that I need to buy? :') 

I added a photo of the model of my laptop below.

HP PHOTO.jpg

 

 

 

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