I need to perform a factory reset or system reset on my notebook

[QueenEliz5211]

I cannot remember my admin user password to login to my desktop, so, as a result I need to perform a factory reset, or system recovery. I'm not sure which would be the better process to use, or how to perform it. I don't have any files, or data that I'm going to lose by performing a reset. I just want want to make sure I'm choosing the right procedure and performing it correctly.

Thank you!

[RodrigoB]

HI QueenEliz5211

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For windows you can check this web site: https://support.microsoft.com/en-us/help/4028457/windows-10-reset-your-local-account-password

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

Regards.