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I need to recover my os, bcz my os has been crashed so if u can send me the original os.

HP Recommended
Microsoft Windows 10 (64-bit)

I need to recover my OS so can you please send me the original OS through external DVD or CD

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Message 2 of 2
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HP Recommended


On a different PC, you can download the media creation tool and either create a USB drive or download iso file and burn to DVD directly from Microsoft.

You can then perform a clean install. (you do not need product key)

Let Windows completely update after install and you can find any drivers if necessary on the support page for your product,


Hope it helps,


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