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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I occasionally get a black window that opens up on start up ...

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03-01-2022 11:40 AM
It just shows up, now sometimes, when I turn on my laptop. Its a small all black window that in says error system 32. It goes away but it does make it start up very slow and it worries me. How do i fix or get rid of it? i have turned off any unnecessary (sometimes all) programs on start up to see if that would help but it didn't.
03-04-2022 05:19 AM
Hi@seaweed_
Welcome to the HP Support Community! I'd like to help!
I see you are experiencing start up issues with the HP ENVY X360.
I have a few recommendations
- Update your Notebook computer to the latest BIOS from HP.COM.
- Make sure the Windows and HP support assistant updates are up to date.
- Try doing Reset PC Keep my files from windows and check if it works.
Hope this helps! Keep me posted.
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