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11-25-2024 03:10 AM - edited 11-25-2024 03:25 AM
My laptop gives this error, it doesn't save battery at all, should I change the battery? Or should I update the bios?I only use my laptop with the battery installed, it turns off when I remove the battery.
11-25-2024 07:28 AM
Hello @Leyla0000 , how are you ?
For this failure, you first need to update the device's BIOS.
If the fault still persists, you will have to request technical assistance to replace this RTC battery.
Best regards
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11-25-2024 07:35 AM
Hello @Leyla0000
No, it updates without affecting the files
Best regards
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.
11-26-2024 07:12 AM
Hello @Leyla0000
You can continue, there is just an alert warning that the BIOS update requires the power adapter to be connected to the Laptop during the update.
Do not turn off or remove the adapter during the update.
Best regards
Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution”, If anyone has the same question, this solution might be helpful.