• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

Hey guys maybe I can get some help and relief ..Last week I purchased a HP Stream laptop from a private seller I was told I needed to reset the device but what I wasn't informed of is it has a admin password to prevent it from being reset. I got past that part but now I am currently faced with once I reset my computer is telling me I don't have enough memory. What do I do?

1 REPLY 1
HP Recommended

Hi:

 

Now you know why they sold it.

 

The drives are way too small to support updates, files and whatnot.

 

You will have to clean install Windows on it.

 

What is the full model number or product number of the notebook?

 

If it came with W10, that shouldn't be a problem to reinstall Windows.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.