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Anisa_
New member
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Message 1 of 2
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I recently upgraded windows 7 to windows 10, but the system freezes after the startup

HP Recommended
K8U05PA
Microsoft Windows 7 (32-bit)

Product number- K8U05PA

MODEL NUMBER-15-r2e5TU

 

1 REPLY 1
VladPav15
Level 3
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Message 2 of 2
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HP Recommended

Hi, 

You should provide more details - was it working before to access win 10 or you have never finished the instalation? If was working - did you recently changed something, do you have an antivirus, were there any "bad" signs before this issue? 

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