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‎08-21-2024 01:22 AM

HP Recommended
Product: HP Laptop PC 17-by4000 (18B36AV)

I replaced the battery in my laptop and now it will not turn on unless plugged in

1 REPLY 1

‎08-24-2024 04:09 AM

HP Recommended

Hi @charlie237,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are having issues with the laptop not turning on after the battery is replaced.

 

Was this the original battery you got replaced?

 

Meanwhile, let's do the battery calibration. Click here

 

Keep me posted for further assistance

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Nal_NR-Moderator
I am an HP Employee

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